We deliver throughout the UK. If you wish to place an order from outside of the UK then call us to discuss your requirements - we may be able to arrange delivery to you but can't guarantee it.
We provide free delivery throughout the UK. Delivery charges may apply to orders from outside the UK.
When will I receive my order?
We aim for all orders to be delivered to our customers 4 – 8 weeks after the order has been placed. However, it's not unusual for customers to receive their orders sooner than we've estimated. After an order is placed you'll receive a confirmation Email which includes how long we expect delivery to take.
How are my item(s) delivered?
Once an order is placed we contact our manufacturers in Turkey and ask them to send them as soon as possible. Once the item(s) arrive to our dispatch centre in the UK we'll send you a confirmation Email letting you know. You'll then be contacted to find out what the best time is for you to have your item(s) delivered.
If I place an order for several items will they all be delivered at the same time?
Yes, we deliver all items within an order at the same time.
Can I change my delivery address?
You can change your delivery address by logging into your account and changing your address details. You can also call us to change your delivery details.
My order hasn't arrived?
Usually, if there is any delay in your order, you will hear from us immediately, but, if you haven't heard from us and the delivery is late please get in touch using any of the methods on our contact page.